Tuesday, September 20, 2011

9/20/11 PM

Wow. My e-mail was answered AND action is being taken? Not. Used. To. This.
Dear Jessica,

Thank you for the comments we received from you recently regarding Route 854. In your remarks, you asked us to assign a larger bus to the northbound trip scheduled at 2nd Ave S and 7th St at 4:22 p.m.

We apologize for any inconvenience. We will assign a larger, articulated bus to your trip effective Monday, September 26. We hope that this change makes your commute more comfortable, and appreciate your patience in the meantime.

Again, thank you for your comments and please feel free to contact us again at (612) 373-3333, menu option #3, or complete a Customer Feedback form online at www.metrotransit.org if you have any further questions or concerns.

Thank you for riding Metro Transit.

Sincerely,

K. Thompson

Data Management Analyst

No comments:

Post a Comment